Participants of PACE Central Michigan have the right to file a complaint about the services received or services that are needed that are not received, the quality of care, or any other concerns or problems with PACE. Options for submitting a complaint include:
Follow PACE Central Michigan's Internal Grievance Process - Contact a Social Worker or Compliance Officer at (989) 953-5800
- Call 1-800-Medicare or the State of Michigan at (517) 373-6313
- Access the online compliance hotline at my.compliancehotline.com/report/PACECMI or by telephone at 1-877-536-8370
- Utilize Medicare's online compliance form at medicare.gov/my/medicare-complaint